good question!
FAQ
Everything parents usually ask us about our kits, orders and returns.
About our kits
What ages are your kits for?
Our kits are made for kids ages 3–7. [Placeholder: add any guidance on which kit suits which age.]
Do kits need batteries or screens?
No screens, ever. Every kit is hands-on with real pages, pens and pieces. [Placeholder: confirm whether any kit uses batteries.]
What's inside a kit?
Everything you need to get started, plus a simple practice plan. [Placeholder: list typical kit contents.]
Which skill should we start with?
[Placeholder: your advice on choosing between writing, math and reading.]
Orders & shipping
How much is shipping?
Orders over $50 ship free. [Placeholder: add your rate for smaller orders.]
How long does shipping take?
[Placeholder: processing time and typical delivery window.]
How do I track my order?
[Placeholder: how customers receive tracking details.]
Returns
What's your return policy?
Unused kits can be returned within 30 days. See our refund policy for details.
How do I start a return?
Send us a message with your order number and we'll take it from there. [Placeholder: confirm your return steps.]
Didn't find your answer?
Send us a message and we'll get back to you.